Delivery Policy
1. Introduction
This Delivery Policy applies exclusively to deliveries within Uganda. By placing an order, you agree to the terms outlined below.
2. Delivery Areas
We deliver our products only within Uganda.
3. Delivery Times
The total delivery time is 2 business days and includes:
- Processing time: 1 business day
- Delivery time: 1 business day
Orders placed before 20:00 (Uganda time) are shipped the same day. Orders placed after 20:00 are shipped the next business day.
Important: Shipments and deliveries are carried out only from Monday to Friday. No shipments or deliveries are made on Saturdays, Sundays, or official public holidays.
4. Delivery Cost
We offer free delivery for all orders within Uganda.
5. Order Tracking
After your order is shipped, you will receive an email with a tracking number, which you can use to check the status of your delivery.
6. Delivery Issues
In case of delays or issues with delivery, please contact us via the contact form.
7. Return Policy
If you are not satisfied with your purchase, you may return it within 14 days of receipt. More details can be found in the Terms and Conditions of Sale.
8. Contact
For any questions regarding the Delivery Policy, please contact us via the contact form.